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I’m receiving the ‘Unable to Complete Cellular Plan Change’ error message. What now?
The "Unable to Complete Cellular Plan Change" error message is related to an installation failure which can be caused by different factors:
1. Too many eSIMs are installed on the device. eSIM compatible devices allow you to install multiple eSIMs, but depending on the device model, the number of eSIMs you can have active simultaneously may vary.
2. Cellular/Mobile data is disabled in the device’s settings
3. Trying to install an eSIM that was already installed: most eSIMs can only be installed once.
4. Poor connection when trying to install the eSIM. This commonly happens when using the ship’s Wi-Fi or public Wi-Fi.
1. Too many eSIMs are installed on the device. eSIM compatible devices allow you to install multiple eSIMs, but depending on the device model, the number of eSIMs you can have active simultaneously may vary.
2. Cellular/Mobile data is disabled in the device’s settings
3. Trying to install an eSIM that was already installed: most eSIMs can only be installed once.
4. Poor connection when trying to install the eSIM. This commonly happens when using the ship’s Wi-Fi or public Wi-Fi.
